Problem Solving for IATF16949:2016

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Course overview:   

Consistently IATF highlights Problem Solving as the most common nonconformity. There are plenty of steps your organisation can take to enhance its problem-solving capabilities, and in an IATF 16949-compliant manner.

This problem solving for IATF 16949 course helps companies prepare themselves to meet the requirements of the standard. It’s a practical approach to problem-solving that focuses on empowering employees with the knowledge of how to address issues.

The term ‘8D’ is commonplace in engineering and manufacturing organisations these days. However, IATF 16949 does not mandate ‘8D’,and organisations tend to focus more on the ‘8’ than the ‘D’.

The ‘D’ stands for ‘disciplines’ and throughout the two-day course we will continue to emphasise that having the organisational discipline to follow the steps, is as important at as the steps themselves.

Who should attend:   

Engineers of any background or specialism;

Managers and Leaders;

Production operatives;


The principles of problem solving, and the techniques explained are also just as applicable to those in non-technical or non-managerial roles.


Upon completion of the course you will receive an Industry Forum certificate of attendance.

Benefits and Learning Objectives:  

The course aims to furnish you with:

  • Guidelines as to when to apply 8D
  • An understanding of the ISO 9001 & IATF16949 expectations around non-conformity management & problem solving
  •          Techniques & considerations for team memberselection

·       Tools and techniques for:

o  robust problem definition

o  conducting root cause analysis

o  selecting appropriate counter measures

o  capturing and sharing lessons learned from theproblem-solving activity

Topics covered:   

The course uses practical case study examples to follow:

  •      The 8 disciplines (8D) of problem solving
  •       When to apply 8D
  •       Fundamentals of 8D, including the need for across-functional team
Date & Time Company Venue Cost Availability Take Action
21/05/2024 - 22/05/2024
08:30 - 16:30
SMMT Industry Forum Birmingham, United Kingdom £1,095 Spaces Available Book

Further information

SMMT QMD is the Automotive Quality Management Division of SMMT Industry Forum.

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